Services

In the course of our services my business partners and I offer privately run hotels the possibility to position and establish on the international market. Therefore we draw on international networks (agencies, tour operators, opinion leaders, concierge services, etc.), big know how and years of experience. Our goal is to strenghen and establish each property individually especially through sales strategies and Public Relations as well as the optimization of internal processes.

Besides, through the networking charakter, my agency gives companies from outside the hotel industry the opportunity of taking cooperations with hotels and using synergy effects.

peak hotel consulting has its head office in the city of salzburg.

The 3 pillars of success:
SALES – OPERATIONAL CONSULTING – PUBLIC RELATIONS

Sales


  • SWOT analysis
  • creation and implementation of sales strategies and techniques (online, direct)
  • development of new markets and new sales channels (leisure-, MICE-, corporate and social accounts) focused on sales representation of international hotels in Germany, Austria and Switzerland
  • sales calls (excluding travel costs)
  • development of a travel agency and tour operator portfolio internationally and especially on the German-speaking market

Operational Consulting

  • support in hotel re-organization and conceptioning
  • re-structuring and re-organization of departments and divisions
  • creation and implementaton of quality standards for all departments
  • staff trainings (complaint handling, etiquette trainings, train the trainer, etc.)
  • creating of staff handbooks

Public Relations

  • creation of annually action plans (press releases, advertisements, events, press tours, etc.)
  • link between PR-agency and hotel and therefore 1. contact person in all terms of PR
  • journalist relation inhouse and organization of extern press tours
  • organization and marketing of inhouse events